Contact Us

Send us a Message

Have questions about our tours, need help planning your trip, or want a custom itinerary? Fill out the form below and we'll get back to you within 24 hours.

Privacy Notice: By submitting this form, you consent to us processing your personal data to respond to your inquiry. Your data will be used in accordance with our Privacy Policy. We will retain your information for as long as necessary to provide our services and respond to your inquiry.

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We'll respond to your inquiry within 24 hours during business days.

Get in Touch

Our travel experts are ready to help you plan the perfect journey. Contact us through any of these channels.

Email

Send us your questions anytime

[email protected]

Office Address

533 Bristol Road
Selly Oak B29 6AU
BIRMINGHAM

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed

Company Details

BU HEY SUGAR LTD
Registration Number: 16382162
Registered in England and Wales

Frequently Asked Questions

Quick answers to common questions about our tours and services

How do I book a tour?

You can book a tour by filling out our booking form on the homepage, contacting us directly via email, or calling our office during business hours. We'll get back to you within 24 hours to confirm availability and details.

Can you create custom itineraries?

Absolutely! We specialize in creating personalized tours tailored to your interests, budget, and travel dates. Contact us with your preferences and we'll design the perfect itinerary for you.

What's included in tour prices?

Our tour prices typically include accommodation, transportation, professional guides, entrance fees to attractions, and some meals. Specific inclusions vary by tour - we provide detailed information for each package.

Do I need a visa for these destinations?

Visa requirements vary by destination and your nationality. We provide guidance on visa requirements and can assist with the application process. Contact us for specific information about your travel documents.

What's your cancellation policy?

Our cancellation policy varies depending on the tour and booking date. Generally, we offer flexible cancellation terms with partial refunds available. Full details are provided in our Terms & Conditions.

Are your tours suitable for solo travelers?

Yes! We welcome solo travelers and can arrange single accommodations. Our group tours are also great for meeting fellow travelers, and we can organize private tours for those preferring a personalized experience.