1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions.

2. How We Use Cookies

BU HEY SUGAR LTD uses cookies to enhance your browsing experience and provide personalized services. We use cookies for the following purposes:

  • Essential website functionality and security
  • Remembering your preferences and settings
  • Analyzing website traffic and user behavior
  • Improving our services and user experience
  • Providing personalized content and recommendations

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.

  • Session management cookies
  • Security and authentication cookies
  • Load balancing cookies

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features.

  • Language and region preferences
  • Cookie consent preferences
  • Form data retention

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

  • Social media tracking pixels
  • Advertising network cookies
  • Remarketing cookies

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Analytics: For website analytics and performance tracking
  • Social Media Platforms: For sharing and social login features
  • Payment Processors: For secure payment processing
  • Customer Support Tools: For live chat and support features

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept or decline non-essential cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications before cookies are set

6. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Essential cookies are necessary for basic website operation, and disabling them may prevent you from using certain features or services.

7. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for a set period (typically 1-24 months)
  • Analytics cookies: Usually retained for 26 months
  • Preference cookies: Retained until you change or delete them

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this policy.

9. Contact Us

If you have questions about our use of cookies, please contact us:

BU HEY SUGAR LTD

Email: [email protected]

Address: 533 Bristol Road, Selly Oak B29 6AU, BIRMINGHAM

Registration Number: 16382162